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Telecalling Officer - Walk IN - Noida Full-time Job

1 year ago NBFC Noida   84 views
Job Details

Job description

Key Functions

1. Awareness call start of the month.

2. Adhering to Quality parameters.

3. Adhering to COC / TAT / Wrap-up.

4. Identifying POS accounts , Prioritize the Customers.

5. Collects additional charges such as Penal charges.

6. Achieve Daily Recovery Resolution (DRR) as per Milestones set.

7. Ask for PTP , generate Pick-ups.

8. Identifying accounts for Field visits.

Key Responsibilities

1. Awareness call.

2. Identifying accounts for field visits.

Skills/Competencies required

1. Graduate.

2. 0-3 years experience.

3. Good Communication and Keyboard skills.

4. High level of Self Drive/Enthusiasm.

Company Description
HDB Financial Services Ltd.
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