Sr.Mgr Operations (Affordable Housing) Full-time Job1 year ago - NBFC - Mumbai - 58 views
- Responsible of processing applications in Loan Origination System at various stages of loan cycle till disbursal and in Loan Management System post disbursal
- Responsible for handling loan disbursement and all documentation for Home Loans and LAP
- Files Checking & Auditing at the time of Final approval
- Maker-Checker for Operations work like Cash Management, Remittances, Bill collection and clearings
- Reporting MIS to RBI and NHB with PMAY and CLSS classification of loans
- Responsible for timely resolution of customer requests, queries and complaints
- Responsible for coordination with Compliance, Accounts, Audit dept for NHB auditsand reporting
- Would be responsible in identifying areas of improvements within the team andbranches and provide training in improving accuracy and productivity.
- Responsible for team's TAT on closure of queries.
- To co-ordinate with stake holders and bring in process improvement for smoothening customer experience on .
- Mortgage Creation
- Customer service & queries
- Foreclosures & part prepayments
- Understanding of handling digital loan process will be an added benefit
- Understanding of Technology, XL, MIS is essential
- Understanding of Marathi
- High level of Integrity and Character
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