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Sr.Mgr Operations (Affordable Housing) Full-time Job

1 year ago NBFC Mumbai   58 views
Job Details

Job description

  • Responsible of processing applications in Loan Origination System at various stages of loan cycle till disbursal and in Loan Management System post disbursal
  • Responsible for handling loan disbursement and all documentation for Home Loans and LAP
  • Files Checking & Auditing at the time of Final approval
  • Maker-Checker for Operations work like Cash Management, Remittances, Bill collection and clearings
  • Reporting MIS to RBI and NHB with PMAY and CLSS classification of loans
  • Responsible for timely resolution of customer requests, queries and complaints
  • Responsible for coordination with Compliance, Accounts, Audit dept for NHB auditsand reporting
  • Would be responsible in identifying areas of improvements within the team andbranches and provide training in improving accuracy and productivity.
  • Responsible for team's TAT on closure of queries.
  • To co-ordinate with stake holders and bring in process improvement for smoothening customer experience on .
  • Mortgage Creation
  • Customer service & queries
  • Foreclosures & part prepayments
  • Re-schedulement
  • Understanding of handling digital loan process will be an added benefit
  • Understanding of Technology, XL, MIS is essential
  • Understanding of Marathi
  • High level of Integrity and Character
Company Description
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