Roles and Responsibilities
4 to 6 years of experience of mortgage in NBFCs with minimum 1 year of
team handling in the LAP & Home loan segment
Ability to liaison & follow-up with external and internal stakeholders.
Ability to focus on channel experience and handholding of customers.
Good written & verbal communication skills
Responsible for building and development of internal team of sales officers and external channel
Responsible for achieving the sales and cross-sell targets, customer satisfaction, productivity and
thus enhance profitability through the team of sales officers.
Responsible for establishing of the brand and managing the sales and business
development activities in the rate sensitive LAP segment.
Smooth functioning of lending process at the various stages such as inquiry, application,
verification, pre-sanction processing of loan, sanction, post-sanction documentation,
disbursement of loan, collection, new and existing customer service.
The incumbent is required to have a good knowledge and understanding of the local LAP
Knowledge of compliance regulations as issued by NHB, RBI and the company. Incorporate these
requirements into the business processes and procedures. Periodic self assessments including
corrective action as needed and ensure appropriate training of the team regarding the same.
Experience of recruiting and training of sales team and channel partners
in the mass affluent market.
Ability to work under tight deadlines.
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