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Relationship Officer/ Relationship Manager Full-time Job

1 year ago NBFC Mumbai   127 views
Job Details

Job description

Reports to - Branch Manager/Area Sales Manager

Scope of Work - Front-end interaction, field travel and Customer interface

- Recommending apt home loan product /solution and showcasing benefits

- Regular interaction with the customers through group meetings, site promotions, in office meetings and presentations

- Attending to walk ins into branches & visiting clients at their place

- Executing Branding / Marketing activities in the catchment area

- Spearheading Documentation

Key Results Areas - Achievement of Sales targets both value & volume

- Providing product information satisfactorily.

- Delivering effective customer service

- Effective resolution of customer issues / complaints

- Visibility in the area through promotions/presentations/meetings

- Ensuring overall customer satisfaction

Responsibilities :

- Responsible for lead generation in the catchment areas through Executing Branding /Marketing activities.

- Meeting with clients, advising and showcasing Shubham- products and benefits to the customers thereof.

- Responsible for sales fulfilment, pre/ post sanction sales activities.

- Update and upkeep of marketing and sales collaterals.

- Responsible for promotional activities including group meetings, presentations as well as developer site promotions.

- Responsible for front-end interaction, field travel and Customer interface.

- Regular interaction with the customers through group meetings, site promotions, in office meetings and presentations.

- Attending to walk-ins into branches & visiting clients at their place.

- Spearheading Documentation.

- Ensure the Fresh bounce collections.

Capabilities and competencies 1. High Customer service and Customer-conversion Orientation; High initiative

2. Excellent Selling and Persuasion skills with confidence to engage customers.

3. Good Communication skills.

4. Language - English, Regional Language and Hindi desirable

5. Computer literate - Word / Excel / e-mail / Web based system

6. Pleasant & well-groomed personality.

Qualification Graduate in any Discipline( > 4 yrs experience resources without graduation could be considered)

Age &Social Profile 21 -30 years

Experience - Minimum 1 years of experience in selling loan preferably Home Loan.

- Must be earning Incentive in the current organization

- Preferably from BFSI/NBFC

Company Description
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