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Relationship Officer Branch Banking Full-time Job

1 month ago Small Finance Banks Manāsa   58 views
Job Details

Roles and Responsibilities

The HNI (High Net worth individuals) relationship manager is accountable for a portfolio of High Net worth Clients, integrating and coordinating all Banks’ Group products, services and resources in order to maximize the value of the business relationship and ensure profitability for the Bank and the Client.

• Managing the banking and investments relationship Au Royale clients and responsible for overall growth of Liabilities & Investment business from HNI segment.
• Increase CASA balance in allocated portfolio either through Deepening or Acquisition of NTB Royale Customer,
• Proactively and timely identifies potential problem accounts and formulates appropriate risk
• mitigating strategies.
• Manage customer migration between segments, sub-segments and the HNI business.
• Grow portfolio profitability through the utilization of available multi-channel delivery strategies, such as actively managing customer migration onto electronic banking channels.• Develop, manage, and expand Au Royale customer relationships by providing service level which exceeds client expectations of most important customer segment
• Ensure all sales activity is recorded online as per the organizational process (CRM)
• Develops new and expands existing High Net worth Customer relationships for liabilities and retail assets
• Informs customers about new products or product enhancements to further expand the banking relationship
• Capture and maximize the business opportunity through detailed client profiling as per organizational process (CRM)

Desired Candidate Profile


Minimum Graduate, Masters degree in a related field will be an added advantage

Experience of 4- 8 years in Retail Banking; preferably in relationship/transactional banking

Good time management skills, Selling skill, Interpersonal and communication skills, Well versed with English and local Language.

Customer-service orientation, Negotiation and Persuasion skills & Relationship building Skills, Organized and Result-orientation

Willingness to travel as needs require; Honesty and Integrity

Ability to work under pressure

Experience (In Years)

2-5 Years

Higher Qualification

Any Graduate in Any Specialization

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Company Description
AU Small Finance Bank is an Indian scheduled commercial bank that was founded as vehicle finance company AU Financiers Ltd in 1996 and converted to a small finance bank on 19 April 2017. AU Small Finance Bank has a long-standing track record of over two decades of being a retail-focused and customer-centric institution; serving low and middle income individuals and micro / small businesses that have limited or no access to formal banking and finance channels. The Bank offers a comprehensive suite of loan, deposit & payment products and services.