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Regional Collection Manager Full-time Job

1 year ago NBFC Kolkata   115 views
Job Details

Job description

Roles and Responsibilities

Job Purpose
The primary role of this incumbent will be to manage post disbursement risk mitigation at a customer level

Key Responsibilities

# Functional Responsibilities Overseeing the collection efforts across all collection buckets

# Working closely with team and outside Collection Agencies as well as liaise with internal legal team and other stakeholders

# Meeting delinquent customers, understand the reasons for the delinquency and accordingly apply the needed resolution mechanisms

# Plan and perform collection efficiency through In house collection team and collection agencies

# Responsible for achieving targets on various vectors such as stabilization of accounts, flow backs, NPA resolution, as well as regularization of accounts

# Managing costs by bringing in efficiency on collection processes as well as optimization of payouts to collection agencies

# Executing the collections strategy made by the collections/credit head

# Making reports like weekly Projections, Feed back and Agent wise collections

Desired Candidate Profile

Behavioral Competencies# Ability to work aggressively to achieve targets

# Demonstrated persistency

# Ability to provide timely closure to deliverable 

Key Interactions 

# Nature or purpose of interaction (Internal) 

Sales teams :To coordinate with the team to understand customer requirement and background before initiating collection activities

Legal : To coordinate in case of default cases, to have clearer understanding of legal implications of default

CRO : To align to the organization level credit policy

Operations : Coordinate for day to day activities

# Nature or purpose of interaction (External)

Customers : To ensure collection of outstanding amount

Collection vendors : To coordinate to achieve collection objective of the department

Company Description
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