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Product Manager ( FasTag / NETC) Full-time Job

10 months ago NBFC Gurgaon   80 views
Job Details

Job description

About Our client:

It is India's largest telecom provider, to support the cashless revolution promised by the Government of India. It is a differentiated bank that provides essential financial services to its customers.

Experience: 5 to 10 yrs.

Location: Gurgaon/Gurugram.

Budget: 26 LPA.

Qualification: MBA or equivalent experience.

Purpose of the Job:

Responsible for FASTag Issuance across channels, building seamless customer experience and frictionless journeys. FASTag process/product interact with various payment solutions & NPCI for best solution. Managing various aspects of FASTag product like product flows, processes, driving growth, minimizing customer complaints, operational excellence etc.

Roles and Responsibilities:

  • Develop product offerings to attract partners from different segments/categories
  • Develop a deep understanding of the customer and the competitive landscape to become our go to expert on FASTag
  • Conducting market research and user research to understand customer need & identify problem areas
  • Establish a pricing model, schedules, guidelines and procedures and determine the most effective way to deliver a complete solution to an identified market opportunity
  • Managing P&L of the product and bringing in operational excellence
  • Develop and stream -line the payment processes for effective operation of Business.
  • Provide enablers to sales team for up -selling of  various Banks product.
  • Be the external evangelist to recruit new partners to use the platform
  • Identify gaps and developing new technologies for seamless customer experience
  • NPCI interactions with respect to new circulars/guidelines
  • Ensuring zero regulatory breaches and complete regulatory compliance on product front. Drafting policies and updating them to ensure the product complies to the correct RBI /NPCI guidelines.

Desired Candidate Profile:

  • Very good understanding of Development life cycle, Build and deployment process
  • Must be able to work in a team environment and independently with minimal oversight
  • Excellent analytical, problem-solving, collaboration with various department and research skills coupled with discretion and sound independent judgment
  • Understanding and knowledge of billing processes, tools and systems
Company Description
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