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Platform Manager Full-time Job

1 year ago Bank Hyderabad   134 views
Job Details

Job description

Purpose of the Job:

Our mission is to be a market leader in the Digital Mobile Banking space. Our Digital Banking platform addresses our customer's banking needs while ensuring them of a safe and secure platform.

As a Platform Lead, you would be expected to develop &provide solutions with the customer at the center; prioritizing and supporting the work of multiple consumer-facing products and providing a cohesive vision across the organization.

We are looking for a result-driven and innovative thinker to help drive the growth of our Digital Mobile Banking business. Hence platform lead should be ROI-focused, with a passion for solving customer needs, analysis, and innovative thinking.

Key deliverables:

A Platform Manager is one of the most challenging roles in product management. The role requires the candidate to manage a bouquet of customer-targeted services. As a part of the role, the candidate would be responsible for the following metrics:

  • Influence the platform service architecture
  • Strive for long-term sustainability versus short-term trade-offs
  • Emphasize future-proofing during platform updates
  • Optimize & explore the distinct platform monetization models
  • Manage various stakeholders across the Tech & Business side

As a part of the role the candidate would be involved in the following:

Analysis & Requirement Scoping:

  • The candidate should be able to understand the business requirement and create a requirement document on which the development teams can work.
  • Define the scope of work and have the ability to understand the product architecture and technical aspects of the development.
  • Understanding of API and an overview of the application development lifecycle.
  • Define the project scope, test, and sign off the project for production deployment.
  • Devise solutions that cater to business use cases. This will require a good understanding of the product architecture, system limitations, and potential possibilities in the system.

Platform Management:

  • Maintain rock-solid quality assessment & control
  • Continuously improve the user experience for digital payments solutions
  • Work closely with Key business verticals to ensure improved success rate and seamless customer experience.
  • Streamline back-end processes to bring efficiency.
  • Be involved in product maintenance activities to ensure minimum customer issues and also resolve issues within specified TAT's
  • Maintain thorough process documentation and liaise with stakeholders to ensure compliance with all guidelines.
  • Be proficient in project management skills and should be able to deal with multiple functional teams such as Legal, Compliance, Marketing, Alliance, Brand teams, etc.
  • Be able to manage multiple projects/tasks and prioritize them to ensure completion within required timelines

Key Skills:

  • Team players who can lead the team of Digital platform managers.
  • Product management experience is a plus.
  • Focus on generating new ideas and innovative product approaches
  • Strong analytical and quantitative abilities
  • Excellent project management skills - ability to manage multiple projects at once
  • Effective verbal and written communication skills, with the ability to influence others
  • Understanding of technology
  • Passion to deliver Customer-driven products that benefit the bank
Company Description
ICICI Bank Limited is a privately owned Indian development finance institution with its registered office in Vadodara, Gujarat, and corporate office in Mumbai, Maharashtra
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