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Jr. Relationship Exe/ Customer Care Exe Full-time Job

1 month ago NBFC Ajmer   37 views
Job Details

JOB DESCRIPTION FOR JRE / RE (Relationship Executive) (Males Preferred) (Age upto 29 years)
Responsible to attending walk -in clients at Branches.
Responsible for accepting & appraising gold jewellerys as per company norms.
Ensuring proper Verification & Valuation of Collateral Securities and Documents.
Responsible for processing/ documentations of Loans & other financial services.
Responsible for cross selling of all products and achieving of individual & branch targets.
Responsible for conducting field visits and meeting corporate customers for business development.
Responsible for ATM monitoring & functioning if the same is attached to the branch.
Ensuring following of all procedures & policies as per laid down by the organization.
Coordination with various Banks & preparation of BRS.
Responsible for completion of all Accounts related works in the branch.
Responsible to maintain up-keep of the branch and ensure confidentialy in all dealings.
Responsible for tele-calling customers for following up on interest collection regularly.

JOB DESCRIPTION FOR CCE (Customer Care Executive) (Females Preferred) (Age upto 29 years)
Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.
Generate business and leads for new loans from new customers
Handle branch walk-ins for business generation
Generate referrals through existing customer base and walk-ins.
Meetings with HNI, corporates and institutional clients to promote gold loan proposition.
To handle customer requests and complaints and take it to closure.
Understand the need of the customer and cross sell other products accordingly.
Generate business and leads for other products like insurance, NCDs, gold coin etc.
Enter meetings, leads, conversions(self-sourced and referred leads) in play book/CRM daily
Conducting outbound marketing activities to ensure continuous Walk-In the branches.

Contact Person: Shalini Singh

Contact number: 8129601877

Email Id: hrjpr@muthootgroup.com

Perks and Benefits 

Salary + Incentives + Bonus

Experience (In Years)

0-4 Years

Higher Qualification

Any Graduate in Any Specialization

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Company Description
Muthoot Finance Ltd. is an Indian financial corporation. It is known as the largest gold financing company in the world. In addition to financing gold transactions, the company offers foreign exchange services, money transfers, wealth management services, travel and tourism services, and sells gold coins at Muthoot Finance Branches. The company's headquarters are located in Kerala, India, and it operates over 4,400 branches throughout the country. Outside India, Muthoot Finance is established in the UK, the US, and the United Arab Emirates. While the company falls under the brand umbrella of the Muthoot Group, its stocks are listed on the Bombay Stock Exchange and NSE. As of March 2012, revenue stood at more than Rs. 23,000 crore. The target market of Muthoot Finance includes small businesses, vendors, farmers, traders, SME business owners, and salaried individuals.