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Deputy Branch Manager Full-time Job

1 year ago NBFC Ahmedabad   81 views
Job Details

Job description

Deputy Branch Manager (DBM)

Positions Reporting to Role:

  • Customer Service Manager (CSM)
  • Customers Service Officer (CSO)
  • CSO-Teller

Job Role and Responsibilities:

  • Achieve annual targets for branch set in AOP (Annual operative plan)
  • Make action plan, and strategize to get profit through branch operations and cross sell
  • Keep up to date with product to provide suitable advice to the customers
  • Reduce the waiting time for customers in branch
  • Increase the customer satisfaction
  • Know the value bankers (VB’s) productivity and revenue generation.


  • Ensure smooth functioning of the branch and follow banking norms
  • Responsible for monitoring business, compliance and operations
  • Responsible for taking decisions that are cost effective and generate revenue
  • Monitor the branch sales targets and strategize to acquire new accounts and expand existing accounts by offering various financial products and services to the customer

Skills and Competencies:

  • Perform leadership role
  • Discipline, positive attitude, delegation of work in a right manner
  • Knowledge of the product, process and compliance
Company Description
ICICI Bank Limited is a privately owned Indian development finance institution with its registered office in Vadodara, Gujarat, and corporate office in Mumbai, Maharashtra
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