CUSTOMER SERVICE EXECUTIVE – HOSUR Full-time Job1 year ago - NBFC - Hosūr - 104 views
Vacancy for the post of Customer Service Executive in leading NBFC (Muthoot Fincorp Ltd)
Education: Fresh Graduate in any Discipline Preferably B.Com,BBA,BBM,BA,B.Sc
Roles & Responsibility
To handle day to day business transactions, customer queries and provide effective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services.
To ensure quality of business and operational efficiency through proper process adherence and facilitate smooth functioning of branches.
Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity.
Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions
Muthoot Fincorp Ltd., the flagship Company of the Group, with strong fundamentals, is a proactive Non-Banking Finance Company (NBFC) registered with the Reserve Bank of India. Muthoot Fincorp is a mass provider of finance in the form of gold and other loans with over 3600 branches pan India and an average of 40,000 customers a day.
At Muthoot Fincorp Ltd., the products are specifically planned & designed to serve customers who are unable to access mainstream commercial banks. This unique structure is a result of decades of research and experience in the company's rural strongholds. This also allows the company to provide quick and customized finance options and investment products
We believe in three parameters when it comes to financial services delivery, i.e. PEOPLE, PROCESS & TECHNOLOGY. Heavy investments have been made in these three parameters, and we expect these would propel our progress as a global retail financial conglomerate.
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