Customer Relationship Manager Full-time Job1 year ago - NBFC - Pune - 69 views
ROLES & RESPONSIBILTIES
A. Customer Service
Interact with customer over phone, e-mail, chat, WhatsApp, social media and assist customer by
handling their queries, complaints and feedback
B. Business Development
Speak to Architectural Students, convincing them to attend a Webinar hosted by reputed architect
and post webinar be accountable for maximizing the commercial viability and generating revenue.
Enhance firms brand reputation while interaction. Work according to the needs and exigency of
business and as such hours and timings of work shall be as directed by the Management from time
In addition to this, company will announce slab-wise monthly incentive structure unto Rs. 60,000
annually. Based on your performance, the corresponding incentive would be paid to you on monthly
basis. We may also pay you special incentives and spot awards, in addition to the above, in case of
your good performance
WORKING DAY & LEAVE
You would be following 6-day work schedule every week. Based on customer and internal needs,
company would fix the specific day within the week when you are expected to take off. During your
employment, you shall be entitled to paid vacation and sick leaves, as per the then prevailing
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