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Collection Manager Full-time Job

1 year ago Bank Chennai   102 views
Job Details

Job description

For Chennai Location Only , Candidate must Posses Banking /NBFC Collection experience .

  • Manage and deliver optimum performance in terms of roll backs, resolution and optimum utilization of field resources to increase efficiencies on the assigned portfolio.
  • Sufficient hands on work experience of min. 3 years and above in financial industry
  • Should have managed a team of agencies staff/outsourced staff demonstrating high level of competence.
  • Should be mature enough to handle customer and agency executives/vendors pressurized situations and ensure targets /deadlines
  • Should be mature enough to handle people in pressurized situations and ensure targets /deadlines met.
  • Should possess good communication skills
  • Should be able to handle deadlines and compliance items
  • Should be good on follow up and accomplishment of targeted achievements
  • Exposure to banking preferable
  • Follow up on strategies of field for the portfolio managed.
  • Ensure Agency performance is tracked and documented with the help of report cards and performance related/ process related memos are initiated on account of any lapse discovered during the functioning of the team
  • Ensure optimum delivery from field calling channel by maximizing resolutions/ roll backs/ normalization through given resources
Company Description
HDFC Bank Ltd was promoted in the year 1994 by the premier housing finance company of the country, HDFC Ltd. The Bank commenced operations as a Scheduled Commercial Bank in January 1995. Today the Bank has a nationwide network of over 2000 branches and 5624 ATMs spread over 996 towns and cities across India The Banks American Depository Shares (ADS) are listed on the New York Stock Exchange (NYSE) and the Global Depository Receipts (GDRs) are listed on Luxembourg Stock Exchange.
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