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Area Collection Head Full-time Job

1 year ago Securities Kolkata   120 views
Job Details

Job Description

Job Role: Area Collections Head

Product : Gold Loans & Unsecured Loans Recovery

Team Handling: Team of Collections & Agency managers

Location: Delhi, Kolkata, Surat, Ahmadabad

Roles and Responsibilities

  • Manage collection flows with 0 to 120 days delinquency
  • Drive closure on recoverable portfolio for assigned territory / area
  • Frequent branch visit to Track daily micro level collections
  • Maintaining dashboard on daily collection & report to senior management team.
  • Resolve service issues of clients by coordinating with relevant departments.
  • To effectively manage all customer/ merchant related complaints and issues


  • Minimum 8-12years relevant experience needed. Collection of consumer loans/ small business loans
  • Graduate (in any field)/Post graduate.
  • Good knowledge of Computers (MS Office, email communication)

Required skill set

  • Should be presentable with good communication skills.
  • Good hold over language English, Hindi & Regional Language
  • Should have knowledge of the Collection Process.
  • Should have Experience in Field/Corporate Collections.
  • Professional approach towards the Customer.
  • Ability to command authority but humble and sincere in behaviour
  • Good convincing skills
  • Aware of Collection Code of Conducts.
  • Acquainted with the geographical spread
Company Description
IIFL Holdings Limited (NSE: IIFL, BSE: IIFL) is the apex holding company of the entire IIFL Group, promoted by first generation entrepreneurs. Formerly known as India Infoline Limited, IIFL offers a gamut of services including financing, wealth and asset management, broking, financial product distribution, investment banking, institutional equities, realty services through its various subsidiaries. IIFL Holdings with a consolidated net-worth of Rs.28,248 million as at half-year ended September 30, 2015, has global presence with offices in London, New York, Houston, Geneva, Hong Kong, Dubai, Singapore and Mauritius. Our well-entrenched network of close to 2,500 business locations is spread over 850+ towns and cities in India.
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